Frequently Asked Questions
How long will shipping take?
Domestic : Between 3-7 days
International : 2-4 weeks
Also take into consideration we also have a 1-3 day processing time to put packages together :) (The shipping time may vary depending on location and service selected)
Is the all the packaging eco friendly?
Yes!! We are big on creating a low waste option for jewelry lovers! Your package will be shipped in a 100% biodegradable mailer, and cushioned with crinkle paper for safe travels! We place all the pieces in a reusable muslim bag and also include an invoice that is made with recyclable paper!
How do I contact customer service?
The best way is through our email firstname.lastname@example.org ! It may take a few days for us to get back due to how many inquires we receive in a day.
Caring for WaveBoxx jewelry guide!
Even though our jewelry is gold/silver plated and/or waterproof, we do still suggest taking certain precautions to avoid any issues. Try to avoid contact wit hash chemicals, handsanitizer, body care items that contain thick oils and/or fragrance.
Is wholesale available?
Of course! We aways loving creating wholesale orders for fun events like birthday parties, brides maids gifts, school events, etc. Email is at waveboxx22gmail.com for pricing details!
We would never want you to keep a jewelry piece that you don't 100% love. So we do accept returns! For us to proceed with the return, we must be contacted within 14 days after receiving the items, as while as the items should not show any damage. We will email you a shipping label, free of cost, and once we receive the package we can go forward with the return. You will be returned the full amount of the returned pieces not including original shipping cost.